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Iktrimasari Sistem Informasi STMIK ATMA LUHUR PANGKALPINANG Jl. Jend. Sudirman Selindung Lama Pangkalpinang Kepulauan Bangka Belitung email : ninukh17@yahoo.co.id Abstrak Hotel Bumi Asih Pangkalpinang is one of stars hotels in Pangkalpinang city with three stars hotel statues and facilities. Operationed since july 2003, which is engaged in the service, one of the hotels managed by