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EVALUASI PENGELOLAAN SISTEM INFORMASI PELAYANAN LALU LINTAS PENERBANGAN DENGAN MENGGUNAKAN COBIT FRAMEWORK 4.0 STUDI KASUS AIR NAVIGATION PANGKALPINANG

Dwi Hasthika

Sistem Informasi STMIK ATMA LUHUR PANGKALPINANG

Jl.Jend.Sudirman Selindung Lama Pangkalpinang Kepulauan Babel

email : dhasthika@yahoo.com

Abstrak

Perum Lembaga Penyelenggara Pelayanan Navigasi Penerbangan Indonesia (Perum LPPNPI) as known as Air Navigation is navigation company that combining all of flight navigation in Indonesia. During this time, Air Navigation has done the application and development of management information systems. Purpose of this research is to determine and assessing the maturity level of information technology governance of this navigation company by using COBIT 4.0 FRAMEWORK with focus on PO Domain (Plan and Organize), AI Domain (Acquire and Implement), DS Domain (Delivery and Support), and ME Domain (Monitor and Evaluate). COBIT is a guide to provides guidance and support for information technology governance. For this research, researcher using data analysis techniques with the observation, interviews, library research, and distribute questionnaires to some respondents. From calculating the questionnaires data that has been answered by the respondents, maturity level of the information technology governance of Air Navigation Company determined. From the result of the data that has been conducted, the researcher found that maturity level from management evaluation systems air traffic services of Air Navigation Pangkalpinang Bangka is on average level of maturity 2.663.
Kata Kunci: COBIT, Maturity Level, Plan and Organize, Acquire and Implement, Delivery and Support.

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Home Jurnal Mahasiswa SI EVALUASI PENGELOLAAN SISTEM INFORMASI PELAYANAN LALU LINTAS PENERBANGAN DENGAN MENGGUNAKAN COBIT FRAMEWORK 4.0 STUDI KASUS AIR NAVIGATION PANGKALPINANG